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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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joe rosso

August 7, 2025

1  out of  5
rating by joe rosso
"I thought it necessary to edit the earlier review I will however not disclose why I did that"
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Lucina Avila

August 6, 2025

5  out of  5
rating by Lucina Avila
"Exelente servicio de kim y Lili muy buenas para atender al cliente y muy buen servicio muchas gracias"
We responded:
"Muchas gracia Lucina. Es un nos encata tenerte como cliente. Gracias por dejarnos esta resena. "
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Vicky Brooks

August 5, 2025

5  out of  5
rating by Vicky Brooks
"This office is very nice and polite.they help you with what's best for you and your budget"
We responded:
"Thanks Vicky for your kind review and for allowing us to assist you with your auto insurance needs from our Cathedral City office!"
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Chris Romero

July 29, 2025

5  out of  5
rating by Chris Romero
"Lily is amazing always very friendly and knowledgeable and willing to go above and beyond to help."
We responded:
"Thanks Chris for your review and being such a valued client for many years! I'm so glad Lily has been able to be helpful to you and your family."
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Borii Bori

July 26, 2025

1  out of  5
rating by Borii Bori
"I would love to rate this insurance company a negative negative 0!!! I have been with State Farm since January of 2025 and literally each month my monthly car insurance payment was different each time they’re constantly changing things on the policy without letting you know or without your consent of course they have no explanation on why your insurance is going up for no reason. Now my car insurance with State Farm went up $200 extra so that’s $800, no accidents no tickets so I am so confused on to why my insurance keeps increasing. They definitely don’t care about you as a customer, They tell you one thing just to get you and then later down the line it was a complete lie! I would not recommend for anybody not even my worst enemy!!!!"
We responded:
"Hmmm. It's clear you are frustrated and upset but I'm not sure why you decided to post this on my Google listing as you are not one of my customers. I recommend you ask to speak with your State Farm Agent and s/he will be happy to assist you as there is clearly some miscommunication taking place with you, your assigned agency and State Farm. If you were a policyholder assigned to my office, you would not be having this experience."
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Bonnie Muench

July 24, 2025

5  out of  5
rating by Bonnie Muench
"Phil Goodge has been my agent from the first time I bought property in the Valley in 2001. I can't thank them enough for taking care of me and keeping me up to date on all of my policies."
We responded:
"Thanks Bonnie. We are so happy to have you as a part of our agency!"
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Hudson Hale

July 21, 2025

5  out of  5
rating by Hudson Hale
"Monica was friendly and efficient. You have great staff and I always call in to make my payments instead of just paying online because I enjoy checking in. Have been a client for over 20 years."
We responded:
"Thanks Hudson for your review. All of us love having you as a client and look forward to your calls!"
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Brian Inderberg

July 17, 2025

5  out of  5
rating by Brian Inderberg
"Fay helped us move over our auto insurance to State Farm. The process we super simple, we saved some money and zero hassles or delays! Thank you to the team and thank you again to Fay!"
We responded:
"Thank you Brian for your review working with Fay on your auto policy in Phoenix! We look forward to being of further service in the years to come. "
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olga toran

July 16, 2025

5  out of  5
rating by olga toran
""Fay is a great agent! She handled my policy professionally and on time. I am very great full for business she provides!""
We responded:
"Thanks so much Olga for your kind review about working with Fay to set up a homeowner policy for your home in Oregon. "
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renee lepre

July 15, 2025

5  out of  5
rating by renee lepre
"Isabel Garza has been my representative for State Farm Business Insurance for many years. She has provided 5 star service everytime. I am so happy to be able to sing her praises. She allows my business to run smoothly. She is the best! Very best regards, Renee Lepre"
We responded:
"Thanks so much Renee for this review and being a valued customer here in Cathedral City!"
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Rosa DiBello

June 13, 2025

5  out of  5
rating by Rosa DiBello
"Isabel , Lilly and all the staff at Phil Goodge State Farm office are amazing! Always willing to take my calls and handle my accounts with professionalism."
We responded:
"We appreciate your review Rosa! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Annette Kowerski

May 31, 2025

5  out of  5
rating by Annette Kowerski
"Monica was sooo sweet and knowledgeable. She helped us open life insurance accounts for the grandkids so we can help save for their futures."
We responded:
"Thank you for taking the time to share your thoughts, Annette! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Cathy Lynn

May 30, 2025

5  out of  5
rating by Cathy Lynn
"I am pleased to commend Monica Wendorf and Phil Goodge for outstanding service. I so appreciate the friendly professionalism and excellent service provided ro me. I have know Phil for many years and trust him implicitly! He is a person of honesty and integrity and has been my help in many of life’s changes! His staff is always courteous, friendly and helpful."
We responded:
"We’re honored by your positive feedback Cathy! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Hugo Estrada

May 29, 2025

5  out of  5
rating by Hugo Estrada
"Highly recommend them, friendly staff best insurance in town."
We responded:
"Thank you for your 5-star review Hugo! My State Farm team and I are happy to be your good neighbor!"
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Joey Dominguez

May 28, 2025

5  out of  5
rating by Joey Dominguez
"Kim and Lily are the best agents around. They always go above and beyond to help me when I have questions and take care of all my payments in a timely manner. Thank you guys again for always taking care of me."
We responded:
"Thanks Joey for your kind review. We are all so happy to have you as a client!"
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Sheryl Hamlin

May 22, 2025

5  out of  5
rating by Sheryl Hamlin
"Your efficient, helpful staff is a sign of excellent management, high standards and training. Thanks."
We responded:
"Thank you for your review Sheryl. So happy that you are satisfied with the services you received at our agency!"
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Joey Cole

April 30, 2025

5  out of  5
rating by Joey Cole
"Fay H. Thank you, for giving me a comfortable and easy experience to get insurance. Thank you for helping me find the best insurance plan"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Sarah Ball

April 29, 2025

5  out of  5
rating by Sarah Ball
"This State Farm office has been wonderful to work with. Fay goes out of her way to answer any questions quickly and efficiently. She has made insuring our property and vehicles seamless."
We responded:
"We’re honored by your positive feedback Sarah! Fay and all of us look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know."
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Erlyn Rose

April 28, 2025

5  out of  5
rating by Erlyn Rose
"What an incredible State Farm location this is! Everyone is super helpful and really caring, we are grateful to be a part of this State Farm family!"
We responded:
"Thank you Erlyn for this five star review. We are so happy you entrust us to help protect what is important to you!"
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jane summer

April 18, 2025

5  out of  5
rating by jane summer
"I love this agency and all the people I have dealt with including Isabelle, Monica, Lilly, kim and Faye. By now they feel like family to me. Recently my beloved navy blue Passat got hit in a parkinglot when I wasn't in it...actually 2 times a few weeks apart, and I've never even had an accident. Within an hour of my calling in about the incidents the office was absolutely hands-on from filing the claims to setting up the shop that fixed my car to arranging for my rental car with Hertz. Everything went as smoothly as possible.Their support was greatly appreciated given all the stressors facing us today. Thankfully Phil Goodge's office handled things in a manner that was as stress-free as possible.Thank you all so much!"
We responded:
"Thank you so much Jane for your kind words and I'm glad your auto claim went so well. We are happy and blessed to be stuck with you!!"
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Agustin Alejandre

April 11, 2025

5  out of  5
rating by Agustin Alejandre
"I had a great experience. Lily B. and Monica were very helpful with all the information they gave me. A+ service!"
We responded:
"Thank you Agustin for sharing your experience. We are grateful you’ve allowed us to be your insurance agency for many years!"
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molly brick

April 8, 2025

5  out of  5
rating by molly brick
"I could not have had a better experience than working with Isabel Garza! So personable, professional and friendly. Top drawer service and I feel I am in great hands with State Farm!"
We responded:
"Thanks Molly for allowing our office and specifically, Isabel to assist you with your auto insurance. We are so happy to have you as a valued client!"
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Jeff Jones

April 3, 2025

5  out of  5
rating by Jeff Jones
"Phil Goodge has been in the business of pleasing his huge family of clients for many years. And the MAIN reason he has such a huge clientele is because each one of us receive such excellent care. Phil hires people who instinctively know the importance becoming a family-like operation offering family-first, start-to-finish service. Take Monica for instance, one of his latest hires: This young bundle of energy patiently listened to my problem, repeated what I'd told her so that we both had a clear understanding of the dilemma, and then she began guiding me patiently (all the while keeping a good sense of humor alive!) to a detailed (yet simply stated) resolution plan. She made understand that it would take her 2 to 3 days to resolve the problem completely because of how necessary information would have to be updated step-by-step insuring that the problem that I had would REMAIN resolved. That's the kind of service I have enjoyed from Phil, himself, and from everyone of his associates for over thirteen years. Stand in line, if necessary, to become a client of Mr. Phil Goodge's. You simply can't do better. ~ Jeff Jones"
We responded:
"Jeff, I really appreciate you taking the time to write this review and mentioning your recent interaction with Monica. We are fortunate to have her on our agency team and to have you as a valued client for many years!"
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Cynthia Pierce

March 19, 2025

5  out of  5
rating by Cynthia Pierce
"It is always a pleasure talking to Isabel on the phone. She is a very knowledgeable and kind person, answers my questions, and discusses all options for my vehicle insurance. She provides excellent customer service, so I would highly recommend her if you were looking to buy insurance."
We responded:
"Thanks so much Cynthia for your 5 star review and your kind words about Isabel. We appreciate you too!"
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Robert Freeman

March 3, 2025

5  out of  5
rating by Robert Freeman
"Isabel is not only amazing, she extremely knowledgeable and kind 🤩 I have been with Phil Goodge’s State Farm agency for nearly five years. The service I have gotten from Isabel has been exemplary. She has helped me in so many ways with my personal and business insurance needs. To say she is an asset to State Farm and Phil’s office, is an understatement. If it wasn’t for her, I probably would be with a different insurance company. I can’t thank you enough, Phil for having Isabel in your office, supporting the needs of our community. Thank you, Isabel for all you do ☺️ Sincerely, Robert Freeman"
We responded:
"Thanks so much Robert for your kind words about Isabel. She is a wonderful and you are a wonderful client!"